I am committed to protecting and respecting your privacy.  This policy explains how I use the information you provide.  It also contains other details that may be useful to know when visiting this website. Although I do my best to protect your personal information, I cannot guarantee the security of your information transmitted to me online / email; any transmission is at your own risk.

I may at times review this policy by updating this page. Please check this page from time to time to check that you are happy with the changes.

Confidentiality

The sessions are confidential, however, there are some limits to this and I follow a very similar procedure to all other health professionals.  To give you an example, if you inform me that you are at serious risk of harming yourself or someone else, I have a duty to act on this information and inform someone.  Also, if a child or vulnerable adult is at risk of harm, or if you inform me about a crime you have committed and not reported, I have a duty to act on that information.  In addition, I may have a legal obligation to share information. It’s very rare that I have to do this

It is also important that you are aware that all psychologists regardless of grade or years of experience are required by the British Psychological Society to have what’s called clinical supervision.   This involves meeting privately and confidentially with another registered psychologist to discuss some (not all) cases.  The reason for clinical supervision is to protect clients to ensure that psychologists are providing the best standard of care. I do not disclose client’s names during supervision, only the type of difficulties experienced and my treatment plan. It is a very helpful process as both the psychologist receiving supervision and the client benefit.

I will also discuss confidentiality with you at your first appointment to make sure you understand it and give consent to proceed.

  

Information I collect

I collect the following information:

  • Your name, address, date of birth, your GP or other health professionals involved

in your care, insurance company if applicable, next of kin, company name and

relevant contact details e.g. email address, financial details for invoicing. I also

keep a detailed record of our contact and your particular service needs as

described in the Record Keeping section below.

  • Information from Google Analytics. This is a popular tool used to analyse

my site’s usage and traffic, it helps me to refine the site content.

 

Record Keeping

I am committed to protecting and respecting your privacy. I keep a record of our contact, detailing the services you require, the outcome of any assessments, formulation and treatment plan.  As this is sensitive information, this is held securely and I only hold this for as long as is needed. I may also use questionnaires to help me to understand your needs and these will also be kept within your file. The reason I keep a record of our contact, is to ensure I can provide you with the best standard of care and most appropriate service. For example, I require a record of our contact to review your care and plan our treatment sessions. In addition, I need to keep a record of payment details for accounts purposes.

 

What I do with your information

I may require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • To notify you of any changes to my service.
  • I may use the information to improve my service.

I will only use the contact details you have provided.  It is important that you update me with any changes to your personal information. I will not disclose your personal information to third parties other than those contracted to work for me.  I also do not disclose your personal information to third parties for any commercial or marketing purposes.

Data Protection

I comply with the requirements of GDPR and the Data Protection Act 2018. The Act gives you the right to access information held about you.  I am also registered with the Information and Commissioners Office.

 

How I use cookies

A cookie is a small file that is automatically stored on your computer’s hard drive, with your permission. I use cookies to analyse web traffic to my site which helps me to improve my website. I only use this information for statistical purposes.

Cookies do not provide me with access to your computer or any information about you, other than the data you choose to share with me.

You can choose to accept or decline cookies, although most web browsers will automatically accept cookies. You can however modify your browser setting to decline cookies if you wish.

Links to other websites

My website contains links to other websites that I think may be helpful to you. It’s important that you are aware that once you have clicked these links, I have no control over these sites and cannot be held responsible for any data that may be collected from you or your privacy while on them.

Website content

Information provided on this site is for personal use only. The user is solely responsible for how they make use of the information provided. The content on this website is copyright to Dr Marie Ferguson unless otherwise specified.

Questions

If you have any questions or queries about any of the above please do not hesitate to ask.

Foundation Psychology

Dr Ferguson 2019